hynes eagle support
How We Can Help
- We're open Monday - Friday 9am-5pm EST.
- Please allow 1 business day and our customer support will be in touch.
- Returns and warranty claims must be submitted through our portal here.
Frequently Asked Questions
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If you receive a damaged or defective product, contact us at info@hyneseagle.com or submit a return request and we’ll arrange a replacement or refund.
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Yes! All our bags are subject to quality control. Our one year warranty provides a guarantee against manufacturer defects. For more information, please visit our One Year Warranty page.
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Please contact us at info@hyneseagle.com as soon as possible. We will try our best to assist with changes or cancellations before the order is shipped. Because we move quickly to ship your products, we cannot guarantee a cancellation or change.
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For domestic orders, we use all major carriers, and local courier partners including UPS, FedEx and USPS. International orders include DHL as the primary carrier.
